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Commission disclosure

Financial Conduct Authority

The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that "commission" means any financial consideration.

If you would like us to disclose any potential commission we earn:

In-line with new legislation, if you would like Carmyke Leasing Ltd to disclose any potential commission please make your request to our head office address on our contact page or by email to sales@carmyke.co.uk or by telephone: 01323 834 560

About Carmyke Leasing Ltd's Services

1. Who's Products Do We Offer?

Carmyke Leasing Ltd offer products and services from a range of Leasing Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a Commission Based Organisation which means that we receive payments for business introductions. We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation. The amounts that we receive may vary.

2. Which service will we provide for you?

You will not receive advice or a recommendation from us but we may be able to suggest additional vehicle choices based on what you inform us you would like. We will provide an independent overview of the best deals we can offer and all relevent information on those products enabling you to make an informed choice about how to proceed.

3. Who Regulates Us?

Carmyke Leasing Ltd, Higham Lodge, Gardner Street, Herstmonceux, East Sussex, BN27 4SX is authorised and regulated by the Financial Conduct Authority. (ref. no.- 380545)

4. What to do if you have a complaint

If you wish to make a complaint please contact Carmyke Leasing Ltd in writing at our registered office address; Higham Lodge, Higham Farm, Gardner Street, Herstmonceux, BN27 4SX and we will be happy to respond. Alternatively; you can contact us by e-mail on; customer-services@carmyke.co.uk or call us on; 01323 834 560. If you cannot settle things to your satisfaction with us directly you may be entitled to refer your complaint on to the BVRLA (British Vehicle Rental and Leasing Association) who provide a free, unbiased Dispute Resolution service

Additionally you  may have the ability to refer any unresolved issues to the Financial Services Ombudsman Service.

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