Existing Customers

If you already have a vehicle on lease with us and you have a question then this section is for you.

If you need to speak to us please feel free to just call on 08455 217 999 and ask for Tanya Hooper.

• Cherished Plates:
  These can be put on your vehicle after delivery but must be removed in good time before collection as most leasing companies will not collect a vehicle with a Cherished Plate on and this can take up to 28 days to arrange. Please email for more details and please note in some cases an administration fee will apply and you will still have to pay the rentals until the vehicle is collected.
• Taking your Vehicle Abroad:
  There is a form to be completed to allow you to take your vehicle abroad so please email with the registration number. Please ensure you have sufficient time to get the paperwork completed which normally takes 14-21 working days.
• Extending Your Current Vehicle:
  Please email with your registration number and confirm whether you require a 6 or 12 month quotation (or both) along with your new total contract mileage requirement.
• Arranging Collection:
  Please give us at least 7 working days notice for collections. We required the date for collection along with the collection address, contact name and contact telephone number(s) by email to
• Purchase Price:
  Please email with your vehicles registration number, current mileage and purchaser's name, address and contact telephone number. Please note that most Finance Companies cannot sell a leased vehicle to the company leasing it or a director of that company. Normally we cannot get purchase prices until the last 28 days of the contract, but some leasing companies will give an indication within the last three months of the lease term.
• Parking Permits:
  For copies of V5's or letters of authority etc please email .
• Mileage Amendments:
  There must be a minimum of 6 payments left on your contract for us to request a mileage amendment, so please keep an eye on your vehicles mileage and request this in good time. It can sometimes work out cost effective to amend the mileage and pay off any additional rentals/costs etc over the last twelve months of the lease. Most businesses do not normally budget for a large excess mileage bills at the end of their vehicle term especially if there are refurbishment charges and you need to put down three rentals for a new vehicle. Please email the new total mileage required.
• Early Terminations:
  Please email customer services with your current mileage and we will request a termination cost for you. In most cases leasing companies will look for between 50-55% of the outstanding rentals as well as any excess mileage charges that may apply. Please email for this service.